A Sample of the Fantastic Testimonials Received
“Your best exercise yet! The phone calls from the HSE and family members and the breaking news clips and social media feeds added realism and pressure. A well organised, worthwhile and impactful day. Thank you.”
Robin Steele, Quality, Environmental, Health and Safety Manager, Plessey Semiconductors Ltd
"Justin came highly recommended by University colleagues because of his excellent reputation in the Higher Education sector. Justin delivered an insightful organisation wide resilience gap analysis and improvement project plan. All of the recommendations were approved in full by the Vice Chancellor at a time of significant budget pressure. The project Justin set up and is delivering with us has achieved all outputs on time and is making substantial traction to build resilience and help us manage our continuity risks in a systematic way across our wide and complex organisation. We’re delighted with the support we have received and have no hesitation in recommending Justin and Incident Ready Consulting Ltd to organisations wanting to address resilience and business continuity in an effective and engaging way."
Ian Marshall, Deputy Vice-Chancellor and Chief Operating Officer, Coventry University
"Justin has worked closely with my team over the past year to ensure that our Business Continuity Plans are fit for purpose and staff are trained on how to deal with business continuity issues. He has put together a range of documents and a very effective Sharepoint site. His training and exercise sessions are very engaging and have been well received. It will be a pleasure to continue working with Justin over the coming year."
Helen Watson, Chief Operating Officer, City, University of London
"The University of Aberdeen has had the benefit of the services from Incident Ready Consulting delivered by Justin. The key focus has been to both provide Business Impact Analysis training and some interim cover for our Business Continuity Adviser. The training and the feedback from staff on the quality of advice and support he provided has been excellent and led to a roll out of further training to enhance the skills and knowledge of our community in this important area. His knowledge of both his subject and the Higher Education sector has been much appreciated and we would not hesitate to use his services again."
Tracey Slaven, University Secretary and Chief Operating Officer, University of Aberdeen
"We are not only impressed by Justin’s established credentials and expertise in the HEI sector but he also clearly demonstrates his understanding of the current challenges universities are facing. He was able to deliver, with his specialist technical expertise, insightful professional support and unfailing patience, an interim business interruption and resilience review to provide assurance to the insurance market – in preparation for tender - and to gain an effective overview of what a full risk profiling exercise would entail for an embedded continuous integrated risk management and insurance strategy that supports risk governance. Not only does Justin provide an excellent service supporting the University, his quick grasp of the complexities of our large organisation and the key stakeholders (and being able to communicate effectively with them) enabled a smooth roll out, with full engagement from the top down. Based on the interim review, we are now in the process of developing, with Justin, a full university–wide business interruption, resilience and contingency review and would not hesitate in recommending him to anyone contemplating the same."
Nicky Routh, Head of Group Insurance Services, University of Cambridge
“Justin came highly recommended on an industry forum, so we engaged him to design and deliver bespoke training for our business continuity leads, to develop their skills and confidence in exercising Business Continuity and Incident Response plans. The session was engaging and highly informative, with positive feedback from all attendees. It is clear that Justin has a wealth of knowledge and experience – we would definitely use him again for future consultancy support.”
Caroline Abbot, Senior Manager, University Secretary’s Office, The Open University
"A truly outstanding achievement in difficult circumstances. You've made adopting a new and more exacting ISO22301 standard look easy, showing the same commitment and diligence which allowed us to operate throughout the pandemic"
Andy Chalklin, Chief Operating Officer, University of Surrey
“Thank you for inspiring and guiding us in the right direction! The guidance that you gave us has been invaluable in shaping our action plan and getting this moving.”
Emma Chilton, Director of People, Jigsaw Trust
“Justin Cuckow recently provided fantastic support to the University of Surrey in achieving re-accreditation for ISO 22301. Through his knowledge and guidance, we achieved full re-accreditation ensuring that the University maintains resilience across all of our business areas. As always, this provides critical support for the University, ensuring that we can continue to provide fantastic support and assurance to our students, staff and stakeholders.”
Peter Brinkley, Deputy Director Operations, Estates, Facilities and Commercial Services, University of Surrey.
“Justin Cuckow of Incident Ready Consulting Ltd has been a ‘pillar of strength’ to our university as it has re-launched its business continuity programme. I have no hesitation in recommending Justin who clearly has a wealth of experience and most importantly a passion for what he delivers. Justin’s knowledge in this specialist area is immense and together with his drive and energy to obtain results would be an asset to any organisation.”
Gary Dedden – Head of Protection Services, University of Coventry
“Incident Ready provided timely and bespoke support to the College as part of our continuous improvement of our business continuity and emergency planning framework. Justin took the time to talk through the report and answer any questions specific to us.”
Douglas Searle – Director Health and Safety, Royal Holloway University London
"Justin provides us with business continuity training and incident management training. We’ve been working with him over the last two years, and his training has proved invaluable and extremely beneficial to our business – especially during a time of rapid growth and change at our facility. He delivers his training and incident management exercises in a clear and concise way and is always well received by our employees. He provides excellent support in defining and supporting the implementation of actions and improvements."
Robin Steele, Quality, Environmental, Health and Safety Manager, Plessey Semiconductors Ltd
“HEBCoN were delighted to work with Incident Ready to create a suite of business continuity training materials for our members. We worked closely to create a suite of training materials that reflected the distinct challenges faced in higher education and Incident Ready delivered relevant materials using the right language and reflecting the levels of complexity experienced in universities, to ensure we are able to engage and develop our colleagues and their institutions to become even more resilient organisations.“
Sarah Rowe, Director of Business Resilience, King’s College London and Deputy Chair of HEBCoN
“Justin took a lead role in the consultation, design and implementation of Business Continuity and Resilience e-learning for Coventry University. Justin led with confidence and competence as subject-matter expert and advisor, demonstrating resilience, agility and good humour in response to the evolving needs of the institution during a period of intense change. Particularly crucial was the balanced attention given to delivering a compelling message with the operational detail. It was a pleasure to work with Justin and to learn from his expertise, and also to collaborate on the delivery of robust continuity and resilience plans for our institution. Thank you, Justin. “
Suzanne Roberts, Organisation Development Specialist, Group Organisation Development, Talent & Learning