Support & Services
Various models of support are available, recognising that sometimes an expert advisor on the end of the phone is what is most needed to guide and coach your staff.
Resilience Gap Analysis
The Resilience Gap Analysis Service is designed to help you understand
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where are we at now?
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are our continuity strategies fit for purpose and kept at readiness?
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what does 'good' look like?
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where are the gaps, risks and priorities?
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and how do we best address them?
Client Feedback
"Justin came highly recommended by University colleagues because of his excellent reputation in the Higher Education sector. Justin delivered an insightful organisation wide resilience gap analysis and improvement project plan. All of the recommendations were approved in full by the Vice Chancellor at a time of significant budget pressure.
The project Justin set up and is delivering with us has achieved all outputs on time and is making substantial traction to build resilience and help us manage our continuity risks in a systematic way across our wide and complex organisation.
We’re delighted with the support we have received and have no hesitation in recommending Justin and Incident Ready Consulting Ltd to organisations wanting to address resilience and business continuity in an effective and engaging way."
Ian Marshall, Deputy Vice-Chancellor and Chief Operating Officer, Coventry University
Please see our Case Study: Resilience Gap Analysis – Coventry University
Corporate Incident Management Plan review
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Do you want to refresh your existing Incident Management plan and ensure your Incident Management Team are incident ready?
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Is your corporate Incident Management Plan unwieldy, out of date and unused?
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Do you want a simple, flexible, scalable plan to address all hazards?
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Do you want to confirm the roles needed for response and have a robust out of hours response?
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Do you need clear escalation thresholds, role cards, standing agendas and checklists for your Incident Management Team to follow?
Client Feedback
Justin was able to quickly bring his experience to bear to identify where gaps in our resilience. He worked collaboratively to refresh our arrangements across our teams, keeping our Executive Team informed on progress and building local ownership.
The University of York is much better prepared having worked with Justin and I’d have no hesitation in recommending him to any organisation going through change and wanting to ensure their resilience arrangements stay up to date.
Harvey Dowdy – Director of Technology, Estates and Facilities, University of York
Please see our Case Study: Corporate Incident Management Plan Refresh
Business Continuity Planning
Do you need assistance to simplify and address your business continuity arrangements?
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Business Impact Analysis / risk assessment – templates, guidance and good practice
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Developing effective Business Continuity Plans
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Setting strategy and scope
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Supply chain assurance
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Business Continuity training
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Validating business continuity plans
Image Credit: BCI Good Practice guidelines
Please see our Case Study: Business Continuity Planning
Client Feedback
"The University of Aberdeen has had the benefit of the services from Incident Ready Consulting delivered by Justin. The key focus has been to both provide Business Impact Analysis training and some interim cover for our Business Continuity Adviser. The training and the feedback from staff on the quality of advice and support he provided has been excellent and led to a roll out of further training to enhance the skills and knowledge of our community in this important area.
His knowledge of both his subject and the Higher Education sector has been much appreciated and we would not hesitate to use his services again."
Tracey Slaven, University Secretary and Chief Operating Officer, University of Aberdeen
ISO 22301 Certification Support
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Audit Ready? Or are you going further and looking for external validation of your BCMS? As a qualified Lead Auditor to ISO 22301 and with experience of designing, implementing and then certifying a full organisation wide Business Continuity management System, I can help with all your ISO 22301 support needs from gap analysis to full certification.
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Please see the short case study video supporting the University of Surrey to become the first UK University to achieve certification to ISO 22301.
Client Feedback
“Your ISO 22301 project was, in my experience, simply the most successful and effective project I have seen at Surrey and no one else but you can take the credit for it. You are very good at what you do!”
James Newby – Director of Business Improvement, University of Surrey
Insurance Review
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Are you struggling to know where to start to be able to meet increasingly exacting insurer requirements?
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Clear on where your “worst case maximum loss scenarios” might occur?
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Concerned that insurance is not “right sized” and unsure of where to set ceilings of cover?
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Unsure about the revenue values at risk notably for business interruption?
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Do you lack assurance or confidence in your risk controls?
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Are you wanting to demonstrate the effectiveness of your contingency plans on indemnity periods?
With deep experience in supporting complex organisations with the above, please get in touch to explore how we can support you to improve your insurance risk management and value for money.
Client Feedback
Justin provided an excellent service supporting the University of Cambridge. We are impressed by Justin’s established credentials and expertise in the HEI sector and his understanding of the current challenges universities are facing. He was quickly able to deliver, with his specialist technical expertise, an interim business interruption, risk and resilience review.
This provided assurance to the insurance market – in preparation for tender. His quick grasp of the complexities of our large organisation and the key stakeholders (and being able to communicate effectively with them) enabled a smooth roll out, with full engagement from the top down.
Based on the interim review, we are now in the process of developing, with Justin, a full university–wide business interruption, resilience and contingency review and would not hesitate in recommending him to anyone contemplating the same.
Nicky Routh, Head of Group Insurance Services, University of Cambridge
Please see our Case Study: Insurance Risk management
Risk Management
Incident Ready Consulting provides a wide range of risk management advice and support to clients
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Alerting systems
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Cyber security preparedness
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IT Major Incident Response
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Duty of care / overseas travel
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Overseas travel and safety
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Risk management workshops
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Supplier assurance